1. Shopping Centres and Other Establishments Aim to Be More Inclusive

    Shopping Centres and Other Establishments Aim to Be More Inclusive

    According to Accenture’s All in: Inclusion and Diversity drive shopper habits report, shoppers are not just turning away from retailers that do not share their values, they are turning toward those that do.

    Forty-one per cent of shoppers have said that they have shifted at least 10 per cent of their business away from a retailer that does not reflect how important inclusion and diversity is to them. Diverse shoppers are even more likely to leave.

     

     

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